Software update: download has started (and never finishes)

1

Hello,
The Batrium Windows software told me that there is an update available so I clicked the purple Software button, then the Download button. Then it says “Download has started” and it has been like that for several hours now. No progress indicator. I have a 25Mb/s connection so speed should not be an issue.
Any ideas?

batrium
batrium941×653 54 KB

2

Hi there,

Thanks for checking in, not sure why you are getting this issue, I can see it is receiving version information from the servers, so I’m wondering why it doesn’t receive the file :frowning:

We will look into this in the background, but you can upgrade your software easily by running a newer installer. Here’s a link to 2.17.55:
https://link.batrium.com/s55nxs

3

Hi James,

Thank you! I will try the direct link the next time I visit my cabin.

Regress,
Ole

4

Hello,

Upgraded today by downloading and running the installer linked to by James above an all is OK.

I had to use the WatchMon ESP32 updater to upgrade the firmware as the WatchMonToolkit kept saying that I could not upgrade via WIFI, even when the USB cable was connected.

Anyway, I am happy now!

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