Hi Everyone!
Just wanted to let you know that our mobile apps have had a major update including:
We’ve got more features on the way to bring it up to speed with our original desktop app ToolKit2, if you have any problems feel free to let me know and I’ll pass them on!
In my case, the application always starts in read-only mode with the whole Control Logic part missing. How can I switch it to write mode?
Hi wmichale,
Could you confirm the version that appears on the “Get Started” splash screen?
Are you connecting over Wi-Fi or Web?
Does the serial number appear correctly on the menu page (where control logic should be?)
Keen to get to the bottom of this one!
Hi James,
I have the same issue with two systems. Batrium App 3.0.77 on Android. I am connected through the Web. I see both systems serial number on the systems menu page.
Kind regards,
Marcus
Hi James,
the same situation as with Kleini - v.3.0.77, Web connection and the SN visible on the menu page.
Hey everyone,
Thank you very much for bringing this issue to our attention
We’ve looked into it, and it turns out it originates from our system for sending updates out to a select few users first to beta test.
We’ll be pushing out a fix next really soon (hopefully less than a week), and we’ll let you know when it’s out.
In the meantime, Wi-Fi config should work on the app, and if you haven’t already, update your ToolKit2 to at least version 2.17.55, and your firmware accordingly so that everything works smoothly when it’s ready.
Thanks for your patience!
FWIW - Just looked at the app on my iPhone because of this thread. I sometimes use WiFi mode to see my 2 units (Home powerwall and Trailer) here at home. WOW/Fantastic really looks really nice and showing a pretty complete (if not 100% complete) set of edit controls.
And what’s cool, this is working for my 8yr old Watchmon Core (Hardware version 4.2) and my semi newer Watchmon 4 (Hardware version 4.3) without trying to force an update (which I will not be doing / don’t want to risk it) the way the Windows toolkit does. Extra nice!
Hey everyone!
We’ve been hard at work getting the kinks out of our latest version, and we’re finally happy with its performance. There have been a few tweaks in the release that came out today:
Please let me know if you run into any issues with 3.1.5, and I’ll pass them straight to our developer!
Cheers,
James
No changes on my end; after updating the app on my Android device to version 3.1.5, there is still no option to configure the BMS over the Web. Or it’s so hidden that I can’t find it.
Hi wmichale,
Could you please either PM me your serial number, or let me know what firmware version your WatchMon is using?
Keen to get to the bottom of this one!
Hi wmichale,
Thank you for PMing me your serial number, I can see you are on the latest firmware.
Could you try something for me: Could you log out of the app and log back in again? Let me know if that changes anything.
Could you also hold down your finger on the app icon, hit “app info” and send a photo of your app version and the text below it (may need to scroll down)? This will help our app developers.
Hi James,
latest WatchMon software and App version v3.1.5 (3084) with ID com.batrium.cumulus2. I am using a de-googled Android named LineageOS 23.2 with microG replacement for GApps. May this cause the problem, that configuration of the BMS is not possible?
Kind regards,
Marcus
Hi Kleini,
It’s definitely not that, I don’t believe we rely on google services outside of distribution.
We are working hard building and testing new versions, I will keep you posted with any updates!
Hi All,
3.1.6 has just been pushed out and is ready to download.
We’re confident this sorts out the configuration availability issues, but I am very keen to hear from you with real feedback to pass back to our developers!
3.1.6 solved for me the configuration unavailability. Thank you very much!
