We have a new software release, currently in preview, that we are pushing people to adopt.
Find attached the following new software/firmware update that we are recommending:
WatchMonToolkitInstaller_2.17.39.msi
https://link.batrium.com/k39heb
On this software release, please make sure you define your timezone and update the time sync feature when updating.
For the time sync settings instructions, go to Hardware Configuration - Time Sync Settings.
Make sure you update the firmware when upgrading the software.
For any feedback on this release, please send us an email at info@batrium.com with your manual extract diagnostic report.